Kyle McCauley
- Total activity 25
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Activity overview
Latest activity by Kyle McCauley-
Kyle McCauley created an article,
Refunds, Returns, and Exchanges
Article ID: MG-6006Category: Billing & LegalLast Updated: April 20261. The "14/2 Rule" for Digital Games We offer a full refund on digital game downloads if the request meets two criteria:The purch...
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Kyle McCauley created an article,
PS5 Technical Support
Article ID: MG-5005Category: Console SupportThis specialized guide covers:Performance Optimization: How to toggle between Fidelity (4K/Ray Tracing) and Performance (60/120 FPS) modes.License Restor...
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Kyle McCauley created an article,
Official Games Catalog
Article ID: MG-4004Category: General InformationLast Updated: April 2026Game TitleGenrePlatform(s)DescriptionNeon VanguardHero ShooterPC, PS5, Xbox Series XA high-octane tactical shooter set in a c...
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Kyle McCauley created an article,
Payment, Billing & Wallet Troubleshooting
Article ID: MG-3003Category: Billing & AccountVersion: 1.1Last Updated: April 2026OverviewThis guide covers common issues related to purchasing MC-Coins, game expansions, and subscription renewals....
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Kyle McCauley created an article,
PC Technical Support & Troubleshooting Guide
Article ID: MG-1001Category: Technical Support / PCVersion: 1.2Last Updated: April 2026OverviewThis guide provides a comprehensive walkthrough for resolving common performance issues, crashes, and ...
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Kyle McCauley created an article,
Mobile Troubleshooting Guide
Article ID: MG-2002Category: Technical Support / MobileVersion: 1.0Last Updated: April 2026OverviewThis guide addresses performance issues, connectivity errors, and crashes for McGames titles on iO...
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Kyle McCauley created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Kyle McCauley created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Kyle McCauley created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Kyle McCauley created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more